Job Information
Nestle IT SharePoint Business Analyst for Content & Portal Services in Assago, Italy
Position Snapshot
Global role at Nestlé IT, Workforce 360 stream
Located in Nestlé Milan Headquarters with some flexibility to work remotely
Permanent contract
Bachelor's degree in business, computer science, systems analysis, or related studies and experience
5+ years experience as an IT Business Analyst working on software development projects or as SharePoint solution consultant, with strong Technical Functional knowledge and expertise on SharePoint
Certified on and/or expertise working with SharePoint, in particular SharePoint Communicaton Sites, Viva Connections, SharePoint Administration and functional knowledge and proficiency on Content Managegement good practices and how to apply them in SharePoint
SharePoint Functional knowledge and expertise is a must and SharePoint/Power Platoform technical knowledge is a big plus
Exposure to new AI and GenAI technologies like CoPilot are a plus
Understanding of Agile/DevOps methods and processes is required
Effective English communication.
Position Summary
Are you a talented Business Analyst ready to join Nestlé Workforce 360 Collaboration, Content and Portal Services product team in Milan, Italy?
We need you to create a deep understanding of opportunities and issues faced by the business functions and recommend the best IS/IT solutions. Translate business strategies, opportunities, threats and needs into IS/IT product requirements. Working within the Content and Portal Services Product team to specify, test and deploy IS/IT solutions this role requires a hands-on and proactive approach, with excellent prioritization, time management and communication skills.
You will be responsible for bridging the communication between various teams and stakeholders (e.g. developers, UX designers, vendors, business stakeholders, Content Management SMEs, Adoption and Change SMEs and end users) and defining a product that is both technically feasible and meets the needs of the business and users.
A Day in the Life of a Business Analyst:
Partner with business and IS/IT to elicit, analyze, translate and document business requirements, pain points or opportunities into IS/IT solutions.
Build Prototypes and Proof-Of-Concept solutions based on Out-Of-The-Box SharePoint and Power Platform capabilties
Work with Shared Services teams to upskill them and advise on SharePoint solutions based on Out-Of-The-Box capabilties, Power Platform or SharePoint templatized solutions to deliver on specific Business scenarious or requirements
Work with technical teams (e.g. developers) and UX designers to translate the business requirements into viable solutions
Consult with your product manager to define the minimum viable product (MVP) that satisfies the business needs
Ensure that the Product/Platform Group Managers, Product Managers/Owners and Business Relationship Manager (BRM) are supported in the development of their product strategies through incremental improvement
Partner with the Business and Functional Relationship Managers (BRM/FRM), Product Group Manager and Product Managers to facilitate the strategy and innovation planning with business stakeholders
Ensure that the program development, logic, process flows and specifications are analyzed, documented (business process maps, customer and user journeys, data flows) and tested
Consult with the Product Group teams and propose improvement solutions
Ensure that the training materials for the Product Group area are created and up-to-date
Oversee and ensure training is delivered for deployment and support teams, to the end user trainers, and finally to the end users
Support the analysis and resolution of solution issues as part of the third level sustain activities
Coordinate people belonguing to various organizations (business and IS/IT) to understand the business needs and find the best solution that will both align with the customer objectives and the IS/IT/Business strategy.
What else will make you successful?
Experience/Expertize defining and implementing SharePoint Knowledge Management and Communication solutions including development of good practices, information architecture, taxonomies, governance models and successful solution adoption strategies
Experience/Expertize leveraging Power Platform capabilites in SharePoint solutions is a plus
Excellent English communication skills (including the ability write clear documents and explain complex concepts in simple language to a non-technical audience)
Experience working on project, juggling multiple priorities and meeting deadlines
Proficient in Microsoft solutions such as Office 365
Experience working in an Agile/DevOps environment
Ability to bring together different team members/stakeholders and drive discussions to reach a consensus and drive decision making
Experience facilitating requirement discovery workshops, UX best practices knowledge and usability testing expertise are a plus
Expertise defining KPIs and measuring ROI of IT solutions is an advantage
Understanding of business processes and ability to translate it into application requirements
Experience with working in a global environment with virtual teams
Experience with effective communication at different levels in the organization
Strong understanding the practical application of technology trends, leading industry analysts (Gartner, Forrester) and new evolving business models
Results focused and Innovative with a “can do” attitude
Adaptable, flexible and dynamic while keeping a client-centric approach.
We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.
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